top of page

CX Star Ratings 2025
Explore companies recognised as CX Stars in the 2025 edition
- 7Page 1

Grab
Digital e-commerce
CX Star Level
Advanced CX
CX Star Rating
4.3

Shopee
Digital e-commerce
CX Star Level
Advanced CX
CX Star Rating
4.19

Petronas
Utilities
CX Star Level
Advanced CX
CX Star Rating
4.17

Lazada
Digital e-commerce
CX Star Level
Advanced CX
CX Star Rating
4.16

Maybank
Banking
CX Star Level
Advanced CX
CX Star Rating
4.15

Touch n Go Digital
Financial services
CX Star Level
Advanced CX
CX Star Rating
4.14

Gamuda Land
Property developer
CX Star Level
Advanced CX
CX Star Rating
4.13

AIA Berhad/Malaysia
Insurance
CX Star Level
Advanced CX
CX Star Rating
4.11

Fedex
Logistics
CX Star Level
Advanced CX
CX Star Rating
4.08

Tune Insurance Malaysia
Insurance
CX Star Level
Advanced CX
CX Star Rating
4.08

DHL
Logistics
CX Star Level
Advanced CX
CX Star Rating
4.04

IHH Healthcare
Healthcare
CX Star Level
Advanced CX
CX Star Rating
4.02

Intercontinental Hotels Group
Airlines & Hospitality
CX Star Level
Advanced CX
CX Star Rating
4.01

Malaysia Airlines (MAS)
Airlines & Hospitality
CX Star Level
Advanced CX
CX Star Rating
4.01

Hong Leong Bank
Banking
CX Star Level
Proficient CX
CX Star Rating
4

CIMB
Banking
CX Star Level
Advanced CX
CX Star Rating
4

Boost
Financial services
CX Star Level
Proficient CX
CX Star Rating
3.99

Etiqa Insurance
Insurance
CX Star Level
Proficient CX
CX Star Rating
3.97
- 7Page 1
bottom of page